Payment Policy

Payment Methods

We only accept credit card payments, including but not limited to major international credit card brands such as Visa, MasterCard, and American Express. The choice of credit card payment is not only due to its wide acceptance and convenience but also because it can provide a higher level of transaction security, effectively protecting your personal information and funds. We understand that you may have certain demands for other payment methods, but to ensure the smooth progress of transactions and fully safeguard your rights and interests, we currently only offer credit card payment as an option.

Payment Process

After you have completed your shopping cart selection and entered the checkout page, please carefully review the order information to ensure that details such as product names, quantities, and prices are accurate. Then, select the credit card payment method and fill in the relevant credit card information as prompted on the page, including the card number, expiration date, and security code. During the filling process, please make sure that the information is accurate and complete to avoid payment failures due to incorrect information. Our payment system employs advanced encryption technology to strictly encrypt your payment information during transmission, preventing it from being leaked or tampered with.

Payment Security

We attach great importance to your payment security and strictly comply with international payment security standards and relevant laws and regulations. We do not store your credit card information, and all payment transactions are processed through a secure payment gateway. This gateway features multiple security protection mechanisms that can effectively resist various cyber attacks and fraudulent activities. At the same time, we regularly conduct security inspections and updates on the payment system to ensure that it is always in the best security state. If you encounter any payment issues, such as payment failures or abnormal deductions, please contact our customer service team immediately, and we will resolve the problem for you as soon as possible.

Payment Confirmation

After you complete the payment, our system will immediately verify and process the payment information. Generally, you will receive a payment confirmation email from us shortly after a successful payment, and the order status will also be updated to "Paid". If you do not receive the payment confirmation email or the order status is not updated within a certain period after payment, please contact our customer service team in a timely manner, and we will assist you in checking the payment status and resolving the issue.

Refund Policy

If a refund is required for certain reasons, such as product quality issues, incorrect or missing shipments, we will process the refund as soon as possible after confirming the problem. The refund will be returned to you via the original payment method, that is, to the credit card account you used for payment. The refund processing time may vary due to factors such as bank processing speed. Generally, the refund will reach your credit card account within 3 - 15 business days. During the refund process, we will keep you informed of the refund progress so that you can stay updated on the refund situation.